Wellbeing Berkshire and Resilience Berkshire are trading names of Reach Remarkable Ltd, a small private company committed to respecting the privacy of anyone using our sites and the confidentiality of any information that you provide us with through our services. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
As a part of requesting further information about our services, or specifically registering for updates and our monthly email newsletter, we ask you to provide some personal information. We use that information to tell you about the things you asked about, or to email our monthly newsletter. We don’t rent or sell email lists to any other organisations.
We use a third-party provider, MailChimp, to deliver our email newsletter. With this service statistics for email opening and clicks using standard industry technology to help us understand and improve how our newsletter is read. For more information see MailChimp’s privacy notice. You can unsubscribe from our mail list at any time by clicking the unsubscribe link found at the bottom (and often the top) of any of our emails sent using MailChimp; or by emailing our data protection officer Mark Quirk.
We also use the third-party provider, Meetup (a service owned by WeWork Companies Inc.). Using this service, you opt-in, opt-out, and control your information directly from the Meetup.com website. We may use this website to send newsletters and provide information about future public courses. We do not extract personal information from Meetup site, and you will find the Meetup privacy notice here.
If you book consulting, coaching or training with us, we will record the details of the course you chose, along with details to contact you (name, email, phone). In some cases, we may ask you for personal information relevant for the training, which may include basic health information. This health information is always optional, is collected to support the ethical provision of coaching or training, and is stored securely until the end of the training, after which the data is permanently deleted.
We occasionally use Google Advertising to promote the website, along with conversion tracking. Conversion tracking allows us to know how well the advertising is working (and so, decide if we should continue to use it) – for example, if you click on one of a Reach Remarkable Google ads after a Google search, and then decide to book a course, the conversion tracking will tell us that an advert led to a course booking – though it does not provide any of your personal details. Read more about Google’s advertising cookie and privacy.
Also, see our note in the Mailing Lists section above about MailChimp and Meetup.
Access to your personal information
Your data is your data! If you would like to view, amend or delete the personal information that we hold, email your request to our data protection officer Mark Quirk at firstname.lastname@example.org. You can also use the ‘update your preferences’ link in any email we send via MailChimp to view and update your details.
Changes to this Privacy Notice
This notice was reviewed on 12th October 2018, and it will be maintained in line with any changes in the services of Reach Remarkable Ltd, or in changes to public policy.